Cris Reyes
Houston,TX
Summary
Focused on giving customers positive experiences every visit.
Effective at operating in fast-paced, demanding settings. Specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities. Expertise in POS systems and restocking inventory, keeping areas clean and tidy and correctly processing payments.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Barista Trainer
Q Wings Seafood & Boba
Houston, Tx
09.2022 - Current
- Assisted in inventory management by monitoring supplies for training purposes.
- Fostered a positive team environment through effective communication and support strategies.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Trained new baristas on beverage preparation techniques and customer service standards.
Education
Sharpstown High-School
Houston , TX Skills
- Inventory management
- Team collaboration
- Customer service
- Customer engagement
- Sales promotion
- Order taking
- POS system operation
- Friendly and outgoing
- Team leadership
- Active listener
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Barista Trainer
Q Wings Seafood & Boba
09.2022 - Current
Sharpstown High-School