Crista Ramirez
San Bernardino,CA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
RadNet imaging center
Riverside, Washington
04.2021 - 02.2022
- Explained policies and procedures to visitors.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Assisted with scheduling appointments for clients and visitors.
- Greeted patients upon arrival and provided them with necessary paperwork.
- Scheduled and confirmed appointments.
- Resolved customer complaints in a professional manner.
Front Desk Receptionist
Exer Urgent Care
Los Angeles, California
10.2018 - 10.2019
- Explained policies and procedures to visitors.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Assisted with scheduling appointments for clients and visitors.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Fairfax Highschool
Los Angeles, California06-2011
Skills
- Appointment confirmation
- Mail coordination
- Correspondence typing
- Correspondence drafting
- Multitasking and organization
- Clerical support
- Telephone etiquette
- Team collaboration
- Interpretation support
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
RadNet imaging center
04.2021 - 02.2022
Front Desk Receptionist
Exer Urgent Care
10.2018 - 10.2019
High School Diploma -
Fairfax Highschool