CRISTIAN MUNOZ
Dallas
Summary
Healthcare professional with solid foundation in surgery scheduling and commitment to operational efficiency. Adept at managing complex schedules, coordinating with medical teams, and ensuring patient satisfaction. Known for collaborative teamwork and adaptability in dynamic healthcare settings, with strong organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Surgery Scheduler
SCA Surgery Center Remote
03.2022 - Current
- Arranged pre-operative and post-operative appointments for surgical patients.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Insurance Verification Specialist
Mercy Family Clinic
11.2020 - 03.2022
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
Clinical Medical Assistant Extern
North Texas Care Clinic
08.2020 - 11.2020
- Escorted patients to assigned rooms and transported to procedures areas
- Completed patient interviews and intake forms, including documenting vital signs and medical histories
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
- Prepared patients for examinations, procedures, and treatments
- Assisted with basic care such as removing sutures, giving injections and collecting tissue or blood samples
- Worked with pharmacy staff to authorize drug refills and relay prescription information
- Administered oral and parenteral medications and immunizations as directed by supervising the physicians
- Administered injections and medications, dressed wounds, and collected lab specimens for tests
- Answered the phone to provide information, schedule appointments and take down messages
Medical Records Clerk
Medical City Hospital
01.2020 - 08.2020
- Used electronic health records (EHR) software to maintain accurate patient information.
- Implemented barcode scanning techniques for quick and accurate patient file identification.
- Processed patient information for admissions and discharges, ensuring data accuracy.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
Registration Representative
Methodist Hospital Health System
01.2019 - 02.2020
- Operated appointment scheduling software to manage patient appointments efficiently.
- Assisted patients with completing necessary registration forms and documentation.
- Utilized insurance verification software to confirm patient coverage before appointments.
- Managed high-stress situations calmly while assisting patients experiencing medical emergencies or other urgent matters.
- Verified insurance benefits, processed payments, and issued receipts.
Education
Bachelor of Science -
El Centro College
Dallas, TX12-2025
Medical Assistant Cert - Pending -
Medical And Dental Assistant School of Dallas
Dallas, TX08-2020
High School Diploma -
W.h Adamson Highschool
Dallas, Texas11.2017
Skills
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Phlebotomy
- Procedure assistance
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
Languages
Spanish
Full Professional
Timeline
Surgery Scheduler
SCA Surgery Center Remote
03.2022 - Current
Insurance Verification Specialist
Mercy Family Clinic
11.2020 - 03.2022
Clinical Medical Assistant Extern
North Texas Care Clinic
08.2020 - 11.2020
Medical Records Clerk
Medical City Hospital
01.2020 - 08.2020
Registration Representative
Methodist Hospital Health System
01.2019 - 02.2020
High School Diploma -
W.h Adamson Highschool
Bachelor of Science -
El Centro College
Medical Assistant Cert - Pending -
Medical And Dental Assistant School of Dallas
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