Cristin Gallego
Norwalk,CA
Summary
Results-driven professional with a decade of customer service experience, including six years in a shift lead role and four years in property management. Proven ability to enhance team performance and improve operational efficiency, while delivering exceptional client satisfaction. Seeking a long-term opportunity within an organization that supports professional growth and development.
Overview
3
3
years of professional experience
Work History
Assistant Community Manager
Next on Lex and Brio Apartments
Glendale, CA
12.2022 - Current
- Overseeing move-ins and move-outs.
- Ensuring compliance with local regulations.
- Handles tenant inquiries.
- Collect rent payments, and follow up on overdue accounts.
- Oversees recertification and renewals (Essential Housing Program, Section 8).
- Oversee routine property inspections.
- Conduct staff meetings.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
- Investigated potential violations of lease agreements by tenants.
Assistant Community Manager
Marine View Apartments
05.2022 - 12.2022
- Weekly productivity meetings with team
- Oversaw availability and file completions
- Assisted in coordination of work orders, pest control, and move-ins/outs
- Handled unit inspections
- Handled payments and delinquencies
- Handled resident relations and concerns as well as coordinating REHABs and renovations with ownership
Administrative Assistant
Avanath Northpointe Apartments
09.2021 - 05.2022
- Overseeing Application process
- Conduct future resident interviews and screening
- Overseeing move-in/outs
- Overseeing lease file completions
- Maintaining service requests
- Pest control scheduling
- Email overview and data entry
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA07-2013
Some College (No Degree) - Biology
Trine University
Angola, INSkills
- Customer service
- Communication
- Creativity
- Work ethic
- Multitasking
- RentCafe
- Microsoft Programs
- Yardi
- Strong interpersonal skills
- Property tours and inspections
- Adaptability and flexibility
Timeline
Assistant Community Manager
Next on Lex and Brio Apartments
12.2022 - Current
Assistant Community Manager
Marine View Apartments
05.2022 - 12.2022
Administrative Assistant
Avanath Northpointe Apartments
09.2021 - 05.2022
High School Diploma -
Santa Fe High School
Some College (No Degree) - Biology
Trine University