Cristina Dinu
Manchester,NH
Summary
Dynamic Store Manager with a proven track record at La-Z-Boy Home Furnishings & Decor, excelling in strategic planning and performance evaluation. Successfully drove sales growth and enhanced customer relations through effective training and mentorship. Skilled in financial analysis, I consistently established ambitious goals, leading teams to surpass targets and achieve operational excellence.
Overview
13
13
years of professional experience
Work History
Store Manager
La-Z-Boy Home Furnishings & Decor
Nashua, NH
05.2016 - Current
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored employee performance and identified performance gaps for corrective action.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored progress by establishing plans, budgets and measuring results.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Recruited, trained and supervised new employees.
Store Manager
T-Mobile
Manchester, NH
05.2015 - 04.2026
- Created effective business plans to focus strategic decisions on long-term objectives.
- Mitigated business risks by working closely with staff members and assessing performance.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Monitored progress by establishing plans, budgets and measuring results.
- Established store tactics and strategies to achieve operational performance and sales goals.
Sales Manager
Macys Department Store
Nashua , NH
09.2013 - 04.2015
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Resolved customer complaints regarding sales and service.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Education
MBA - Marketing
Southern New Hampshire University
Hooksett, NH05-2010
Bachelor of Science - International Business
Southern New Hampshire University
Hooksett, NH05-2008
Skills
- Sales management
- Financial analysis
- Strategic planning
- Performance evaluation
- Customer service
- Market analysis
- Business strategy
- Marketing strategy
- Self motivation
- Supervision and training
- Customer relations
- Performance reviews
Timeline
Store Manager
La-Z-Boy Home Furnishings & Decor
05.2016 - Current
Store Manager
T-Mobile
05.2015 - 04.2026
Sales Manager
Macys Department Store
09.2013 - 04.2015
MBA - Marketing
Southern New Hampshire University
Bachelor of Science - International Business
Southern New Hampshire University
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