Cristina Venette
Fort Plain,NY
Summary
Healthcare administration professional with extensive experience managing patient records and schedules while adhering to HIPAA regulations. Demonstrates strong communication skills and a commitment to maintaining confidentiality. Proven ability to enhance operational efficiency through effective patient interaction and improved filing systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Innovative Renal Care
01.2026 - Current
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Answered incoming calls, routed messages, and resolved patient inquiries, ensuring prompt and efficient communication.
- Developed and maintained filing systems that improved accessibility of patient information.
- Managed medical records with attention to confidentiality and compliance standards.
- Generated reports and logged patient information, enhancing reliability of records for administrative use.
- Maintained personnel records and statistical data, ensuring accuracy and compliance with regulations.
- Reduced payroll processing errors, conducting detailed checks before final submission.
Medical Receptionist
Nathan Littauer
10.2025 - 01.2026
- Efficiently scheduled and confirmed patient appointments, optimizing daily operations.
- Manage patient check-in and check-out processes with accuracy.
- Directed patient inquiries to appropriate personnel, ensuring timely and accurate responses.
- Maintained confidentiality and security of patient records in compliance with HIPAA regulations.
- Assisted in the management of insurance verifications and patient billing processes.
- Collaborated with medical staff to improve patient services and streamline clinic operations.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and greeted patients warmly to create welcoming environment.
Senior Pharmacy Technician
Walgreens
11.2021 - 09.2025
- Worked as a Senior Pharmacy Technician at Walgreens, where responsibilities included supervising pharmacy operations and supporting the pharmacists in delivering high-quality care to patients. This role involved training junior technicians, overseeing medication dispensing, and managing inventory levels. A strong emphasis was placed on ensuring compliance with pharmacy regulations and enhancing the patient experience through effective service delivery.
- Supervised and trained pharmacy staff, enhancing operational standards and service quality.
- Managed prescription processing, ensuring timely and accurate medication delivery for improved patient care.
- Oversaw inventory management, maintaining optimal stock levels to support uninterrupted pharmacy operations.
- Communicated effectively with healthcare providers regarding patient medication needs.
- Received 'Employee of the Month' recognition five times for demonstrating exceptional performance at Walgreens.
Education
Diploma -
Canajoharie High School
06-2019
Certificate - Medical Billing And Coding
Blackstone Career Institute
05-2027
Skills
- Office administration
- Office management
- Front desk management
- Patient scheduling and demographics
- Record and document management
- HIPAA compliance and confidentiality
- Inventory control and oversight
- Multitasking and organizational abilities
- Team collaboration and support
- Effective communication skills
Certification
- PTCB Certification
Timeline
Administrative Assistant
Innovative Renal Care
01.2026 - Current
Medical Receptionist
Nathan Littauer
10.2025 - 01.2026
Senior Pharmacy Technician
Walgreens
11.2021 - 09.2025
Diploma -
Canajoharie High School
Certificate - Medical Billing And Coding
Blackstone Career Institute