Crystal Baddoo

Designing and managing energy efficiency, sustainability, workforce development, and affordable housing programs that align with the organization’s climate equity mission and deliver measurable outcomes. Build strong partnerships community groups, local governments, while teams are supervised and equity and environmental justice are integrated into all aspects of program design and delivery. Continuous knowledge of federal and local funding opportunities, ensuring grant compliance, and staying informed on industry trends to drive impactful and equitable solutions for diverse communities.

• Managed residential property operations, focusing on tenant relations, lease administration, maintenance oversight, and financial reporting to maintain high occupancy rates and profitability

• Analyzed in-depth research on housing policies, contributed to strategic planning for improved residential options, facilitated community meetings for stakeholder feedback, assisted in grant application preparation, and researched demographic data to draft progress reports for community development initiatives

• Conducted the day-to-day operational management of residential properties, ensuring the preservation of affordable housing units while maintaining high levels of tenant satisfaction and adherence to regulatory compliance

• Oversaw daily operations of residential properties, ensuring compliance with housing regulations and maintaining high levels of tenant satisfaction for the Housing Authority of Kansas City

• Successfully balanced dual roles at Dunn's Property Management by expertly managing tenant relations, lease transactions, and property maintenance, while providing administrative support to ensure seamless operations and enhance tenant satisfaction

• Delivered accurate financial transaction processing and maintained high levels of customer satisfaction by resolving inquiries, while contributing to the bank's objectives through strategic cross-selling of products and services