Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Blanton

Salem,MA

Summary

  • MS Word and Excel
  • Ten Key Speed of 11,000 KPH
  • AR/AP experience
  • Knowledge of banking rules and regulations
  • Data Analysis
  • Experienced working in demanding, fast-paced environment with excellent organizational, technical and interpersonal skills.
  • Expert knowledge of Yardi and CRM property management software
  • Excellent customer service and interpersonal skills

Overview

24
24
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Cushman & Wakefield
Salem, MA
09.2021 - Current
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Explained policies and procedures to tenants and enforced rules.
  • Prepared monthly financial reports for review by the property manager.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Escalated critical issues to property manager to promote immediate resolution.

Kush Transportation
Methuen
01.2017 - Current
  • Make schedules for client transportation needs
  • Call clients to obtain important information for transportation needs
  • Transport clients to and from schedule appointments
  • Provide safe and exceptional client care during transportation.

NorthShore Physicians Group
Peabody
01.2016 - 01.2017
  • Answered the office phone line and direct calls appropriately while taking detailed messages
  • Checked in and out patients
  • Schedule appointments and tests for patients
  • Processed insurance referrals and prior authorizations
  • Collected copayments and process payments.

Credit Card Redress Representative

Citizens Bank
Medford
01.2016 - 01.2016
  • Develop a working knowledge of the card dispute processes, systems, and Regulation E timelines
  • Prepare case files and determine if cases are discrepancies, chargeback, disputes or fraud
  • Assure that regulatory and internal timeframes are met to avoid compliance violations.

Processing Representative

Eastern Bank
Lynn
01.2000 - 01.2016
  • Assist with the organization of incoming work area to assure the proper validation, logging, and storage of the daily branch, department and correspondent bank work
  • Perform data entry and balances runs to ensure timely completion of work while maintaining a ten-key speed of 11,000 KPH (Keystrokes Per Hour)
  • Assist with Image Cash Letter builds and sends, also with NPI, (non-prime-image) extract, recon and merge
  • Support with the preparation of teller adjustments, including printing adjust backup, attaching backup to teller/department and entering the teller adjustments into the database.

Dental Assistant

Dr. Corey's Dental
Revere
01.2004 - 01.2006
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
  • Record treatment information in patient records
  • Take and record medical and dental histories and vital signs of patients
  • Order and monitor dental supplies and equipment.

Underwriting Analyst

Holyoke Mutual Insurance Company
Salem
01.2001 - 01.2003
  • Provide exemplary customer service while interviewing customers to obtain demographic and policy information
  • Process, prepare, and submit new business application forms meeting strict deadlines
  • Organize and work with detailed office records, including verifying back information through RMV.

Education

Northeast Metro Tech School
01.2003

Lynn English High School
01.1999

Skills

  • Contract Negotiation
  • Relationship building and rapport
  • Leasing and sales
  • Administrative Support
  • Staff Management
  • Payment management
  • Property Management

Certification

  • Massachusetts Dental Radiology Certification, 2003
  • Loan Officer Certification, 2003

Timeline

Assistant Property Manager

Cushman & Wakefield
09.2021 - Current

Kush Transportation
01.2017 - Current

NorthShore Physicians Group
01.2016 - 01.2017

Credit Card Redress Representative

Citizens Bank
01.2016 - 01.2016

Dental Assistant

Dr. Corey's Dental
01.2004 - 01.2006

Underwriting Analyst

Holyoke Mutual Insurance Company
01.2001 - 01.2003

Processing Representative

Eastern Bank
01.2000 - 01.2016

Northeast Metro Tech School

Lynn English High School

Similar Profiles

CREATE PROFILE
Crystal Blanton