Crystal Cardoso
Chicago,IL
Summary
Dynamic and dedicated professional with experience at Dunkin' Donuts, excelling in customer service and teamwork. Recognized for enhancing team productivity and maintaining high food preparation standards. Bilingual in English and Spanish, skilled in cash handling and problem-solving, consistently exceeding performance expectations while fostering a positive work environment.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
7921 S. Western Ave
08.2023 - 08.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Dunkin' Donuts
6536 S. Kedzie Ave
04.2021 - 11.2023
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Operated cash register to ring up final bill and process various forms of payment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School Diploma - General Studies
Hubbard High School
6200 S. Hamlin Ave06.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Taking orders
- Cleaning and sanitizing
- Food preparation
- Crew leadership
- Bilingual English/Spanish
Timeline
Crew Member
Dunkin' Donuts
08.2023 - 08.2025
Crew Member
Dunkin' Donuts
04.2021 - 11.2023
High School Diploma - General Studies
Hubbard High School