CRYSTAL DEANER
Sumter,SC
Summary
Dynamic Property Management professional with a proven track record at NICKEL PLATE PROPERTIES, excelling in tenant relations and compliance monitoring. Leveraged expertise in contract negotiation and staff management to enhance operational efficiency and tenant satisfaction. Achieved significant improvements in rent collection processes, showcasing a blend of strategic planning and interpersonal skills. Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
NICKEL PLATE PROPERTIES
03.2024 - Current
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
Assistant Property Manager
SPARKS OF WALDORF
01.2018 - 12.2023
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collected and maintained careful records of rental payments and payment dates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Escalated major issues to property manager for immediate remediation.
- Posted policies and rules in common areas for tenant review.
Property Management Assistant
WILLIAM C SMITH PROPERTIES
11.2014 - 06.2018
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Generated professional networks by engaging in professional, industry and government organizations.
- Planned special events such as lotteries, dedications and project tours.
Education
GED -
UDC
DISTRICT OF COLUMBIASkills
- Property Management
- Contract Negotiation
- Business Administration
- Staff Management
- Grounds Maintenance
- Maintenance Scheduling
- Database Management
- Compliance Monitoring
- Tenant relations
- Loan Processing
- Debt control
- Work order monitoring
- Leasing and sales
- Tenant and eviction laws
Certification
- Licensed-Property Manager
Timeline
Property Manager
NICKEL PLATE PROPERTIES
03.2024 - Current
Assistant Property Manager
SPARKS OF WALDORF
01.2018 - 12.2023
Property Management Assistant
WILLIAM C SMITH PROPERTIES
11.2014 - 06.2018
- Licensed-Property Manager
GED -
UDC
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