Crystal Doty
Weslaco,TX
Summary
Astute and enterprising Store Manager successful at leading every facet of new and ongoing operations. Strategic thinker, tactical decision-maker, people person with passion for Management work and willingness to take on any challenge.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Co-Manager
Hobby Lobby
Harlingen, TX
11.2022 - Current
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
- Approved regular payroll submissions for employees.
- Provided feedback on employee performance and implemented corrective measures as needed.
Store Manager
Walgreens
Mcallen, TX
09.2009 - 11.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Upholded and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Jewelry Specialist
Target
Mcallen, TX
08.2006 - 02.2007
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Supported efficient and timely replenishment of sales floor merchandise.
Brand Guide Specialist
Victorias Secret
Mcallen, TX
11.2003 - 08.2006
- Planned and coordinated product availability for advertising and promotion purposes.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Moved merchandise from back storage to front end to maximize productivity.
- Built fixtures according to plan to effectively display new store merchandise.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Organized store merchandise racks by size, style and color.
- Created visual marketing and styled window displays.
Education
GED - undefined
Hoeg Community Center of Learning
Toledo, OH06.2002
Skills
- Team Leadership
- Training and Development
- Goals and Performance
- Store displays
- Maximizing Profitability
- Financial operations management
- Merchandising
- Customer Response
- Operations
- Staff management
Certification
CPhT - Certified Pharmacy Technician
Timeline
Co-Manager
Hobby Lobby
11.2022 - Current
Store Manager
Walgreens
09.2009 - 11.2022
Jewelry Specialist
Target
08.2006 - 02.2007
Brand Guide Specialist
Victorias Secret
11.2003 - 08.2006
GED - undefined
Hoeg Community Center of Learning