Crystal Fridgen
Wheaton,MN
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Eligibility Specialist
Traverse County Social Services
12.2017 - Current
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Interviewed applicants and explained scope of different available benefits.
- Communicated with people from various cultures and backgrounds on application process.
- Processed and certified documents for accuracy and compliance with government regulations.
- Determine eligibility for Title IV-E Foster Care and eligibility for maintenance payments
Eligibility Specialist
Stevens County Human Services
07.2016 - 08.2018
- Interviewed applicants and explained scope of different available benefits.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Facilitated information and resource exchanges with external agencies to progress client applications.
- Processed and certified documents for accuracy and compliance with government regulations.
- Communicated with people from various cultures and backgrounds on application process.
- Determine eligibility for Title IV-E Foster Care and maintenance payments
MN Statewide FAIM Coordinator
West Central Minnesota Community Actions, Inc.
07.2014 - 12.2017
- Gathered and organized materials to support operations.
- Coached statewide community action agency staff on program compliance and complex problems.
- Provided training to Community Action Agencies across Minnesota on program delivery of the Family Assets for Independence in MN.
- Entered data, generated reports, and produced tracking documents.
- Maintained the client upload files and distributed client statements to every FAIM savings account member in MN.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Education
High School Diploma -
Brandon High School
Brandon, MNSkills
- Effective Communication Skills
- Extensive knowledge in human service delivery systems including MAXIS and SSIS
- Experience with federal and state child welfare programs
- Cultural Competency
- Experience with state and federal statutes and policies
- Experience with principals and practices of program delivery
Timeline
Eligibility Specialist
Traverse County Social Services
12.2017 - Current
Eligibility Specialist
Stevens County Human Services
07.2016 - 08.2018
MN Statewide FAIM Coordinator
West Central Minnesota Community Actions, Inc.
07.2014 - 12.2017
High School Diploma -
Brandon High School
Similar Profiles
Mitzi Ariel SturdivantMitzi Ariel Sturdivant
CHILD WELFARE SPECIALIST II at MECKLENBURG COUNTY DEPARTMENT, SOCIAL SERVICES, FAMILY SERVICESCHILD WELFARE SPECIALIST II at MECKLENBURG COUNTY DEPARTMENT, SOCIAL SERVICES, FAMILY SERVICES
Adriene CarmichealAdriene Carmicheal
Senior APS Social Worker at Adult Protective Services, Guilford County Social ServicesSenior APS Social Worker at Adult Protective Services, Guilford County Social Services
Alejandra MorenoAlejandra Moreno
Eligibility Technician I at Department of Social Services, Riverside CountyEligibility Technician I at Department of Social Services, Riverside County
Ernesto Villalobos TrejoErnesto Villalobos Trejo
Farm Manager at El Hub LLPFarm Manager at El Hub LLP
Levi SchultzLevi Schultz
WHN Girls Varsity Coach at Wheaton High SchoolWHN Girls Varsity Coach at Wheaton High School