Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Affiliations
Accomplishments
Timeline
Generic

Crystal Galloway

Louisville,KY

Summary

Knowledgeable professional with several years of experience maximizing resource utilization to support scalable operations and increase bottom-line profitability. Proven planning and problem-solving abilities enhance efficiency. Natural relationship-building and leadership talents promote collaboration and drive success.

Overview

8
8
years of professional experience

Work History

Store Manager

Speedway
Louisville, USA
05.2024 - 09.2024
  • Overseeing daily operations of the business
  • Creating new strategies for growth and putting them into practice with success
  • Overseeing and maintaining store operation within a budget
  • Training new staff and lower-level managers
  • Scheduling and promoting within the store
  • Evaluating productivity and performance of the store
  • Implementing new strategies for the improvement of sales

Operational Manager

Love's Country Travel Stop
Louisville, USA
05.2022 - 04.2024
  • Managed communications with managers, staff, and vendors to ensure proper operations of the store
  • Oversaw inventory management, ordering, and restocking to ensure optimal stock levels
  • Implemented strategies to enhance operational efficiency and drive revenue growth
  • Ensured operational activities remained on time and within budget
  • Recruit, train, assign, schedule, coach, counsel, and discipline employees as necessary
  • Managed data to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service
  • Conducted budget reviews and reported cost plans to upper management

MERCHANDISING - MASTER TERRITORY REP

Driveline Retail Merchandising
Louisville, USA
11.2021 - 04.2022
  • Orchestrated product placement, shelf organization, and promotional activities to maximize sales
  • Established and maintained strong relationships with suppliers, manufacturers, and retailers
  • Conducted market research and trend analysis to inform merchandising strategies
  • Coordinated with team members to execute plans efficiently and achieve objectives

General Manager

Dollar General
Louisville, USA
12.2020 - 11.2021
  • Directed all aspects of store operations, including team management, inventory control, and customer service
  • Implemented company policies and procedures to ensure a consistent customer experience
  • Managed a team of ten employees, providing training and support to foster professional growth
  • Maintained cleanliness, safety, and organization of the store environment
  • Oversaw financial performance, ensuring profitability and cost-effectiveness
  • Led efforts to optimize revenue and minimize expenses, contributing to bottom-line growth

Program Director & Creator

Boy Scouts of America
Louisville, USA
03.2017 - 03.2020
  • Developed and implemented Scoutreach programs to serve underserved communities
  • Managed program logistics, including scheduling, staffing, and resource allocation
  • Worked with a large group of volunteers to teach them the ways of scouting and develop their leadership skills

Education

Associate’s - Healthcare general

Jefferson Community And Technical College
Louisville, KY
05.2018

Skills

  • Management
  • Team Leadership
  • Inventory Management
  • Retail Operations
  • Customer Service
  • Personnel development
  • Strategic thinker
  • Training and mentoring

Additional Information

Strong interpersonal and communication skills, Proficient in Microsoft Office Suite, Detail-oriented with a focus on achieving results, Dedicated team player with a proactive approach to problem-solving

Assessments

Highly Proficient, Proficient

Affiliations

  • Avid reader
  • Camping
  • Traveling

Accomplishments

  • President's Reward - Scouts of America - 2nd highest as a leader

Timeline

Store Manager

Speedway
05.2024 - 09.2024

Operational Manager

Love's Country Travel Stop
05.2022 - 04.2024

MERCHANDISING - MASTER TERRITORY REP

Driveline Retail Merchandising
11.2021 - 04.2022

General Manager

Dollar General
12.2020 - 11.2021

Program Director & Creator

Boy Scouts of America
03.2017 - 03.2020

Associate’s - Healthcare general

Jefferson Community And Technical College
Crystal Galloway