Crystal Hopkins
Burnet,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Thunderbird Lodge At Spider Mountain
01.2023 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
Security Forces Member
Air Force
04.2016 - 11.2019
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
Personal Care Aide
Friendship Community Care
01.2015 - 04.2016
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Education
No Degree - Biology
Arkansas Tech University
Russellville, ARNo Degree - Environmental Science- Currently Attending
Southern New Hampshire University
Hooksett, NH06.2026
Criminal Justice
Community College of The Air Force
Montgomery, AL06.2018
High School Diploma -
Russellville High School
Russellville, AR05.2014
Skills
- Office Administration
- Customer Service
- Office Organization
- Project Management
- Microsoft Word
- Friendly service
- Goal-oriented
- Quick learner
Timeline
Front Desk Receptionist
Thunderbird Lodge At Spider Mountain
01.2023 - Current
Security Forces Member
Air Force
04.2016 - 11.2019
Personal Care Aide
Friendship Community Care
01.2015 - 04.2016
No Degree - Biology
Arkansas Tech University
No Degree - Environmental Science- Currently Attending
Southern New Hampshire University
Criminal Justice
Community College of The Air Force
High School Diploma -
Russellville High School
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