Crystal Mabes
Management Support
Frommetsfelden ,Anbach
Summary
I have an extensive history in office organization and report keeping.
While working at Pooler Imaging Center I was responsible work accounts receivable as well as bank deposits among other various other projects to ensure timely reporting to upper management.
During my employment with Caliburn International I was the executive assistant to the CEO. During this time I was responsible for maintaining the schedules for 50 doctors and physicians assistants as well as their time worked input. I scheduled weekly safety meetings and reported to corporate the findings of the staff on how we would improve safety for our patients.
because this was a traveling position when we moved from location to location, I also assisted the CEO in these movements when that time came.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Executive Assistant
Caliburn International
El Paso, TX
10.2020 - 06.2021
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Facilitated training and onboarding for incoming office staff.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed meeting minutes, business development and senior management teams.
- Organized and coordinated conferences and monthly meetings.
- Took notes and dictation at meetings.
Assistant Manager
Pooler Imaging Center
Pooler, GA
08.2011 - 02.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security to protect employees, customers and property.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Compiled financial data to comply with budget.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
Education
Associate of Applied Science - Radiologic Technology
Ogeechee Technical College
Statesboro, GA 09.2009 - 05.2011
Skills
Multi-line phone proficiency
[Number] WPM typing speed 50
Filing and data archiving
AR/AP
Advanced MS Office Suite
Financial services
Office administration
Sorting and labeling
Report Development
Staff Management
Schedule Management
Budgeting
Compensation and benefits
Employee training and development
Report writing
Conference planning
Office management
Project planning
Conflict management
Risk management
Administrative support
Business administration
Proofreading
Travel accommodations
Performance improvement
Extensive vocabulary
Technical Support
Strategic planning
Mail handling
Project Management
Scheduling
Schedule & calendar planning
Resourceful
Travel coordination
Report analysis
Expense reporting
Bookkeeping
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 125+ employees.
- Documented and resolved 10 which led to 7.
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Prepared and distributed payroll for staff of 5 direct reports.
Affiliations
National Honors Society
Radiologic Technology Society
Travel
I have traveled most of the US, but lived most of my life in Georgia. Most recently I lived in Texas. Once in Germany we have been to France and many locations throughout Germany. We plan to travel to Italy and Switzerland soon.
Timeline
Executive Assistant
Caliburn International
10.2020 - 06.2021
Assistant Manager
Pooler Imaging Center
08.2011 - 02.2020
Associate of Applied Science - Radiologic Technology
Ogeechee Technical College
09.2009 - 05.2011