Crystal Nelson
Lawrence,KS
Summary
Skilled professional in care coordination and service planning, with extensive experience in maintaining confidentiality and fostering multidisciplinary communication. Successfully developed tailored service plans to meet individual client needs, ensuring access to essential services and promoting overall well-being.
Overview
9
9
years of professional experience
Work History
Targeted Case Manager
Cof Training Services
Ottawa, Kansas
07.2022 - Current
- Developed personalized service plans to address individual client goals.
- Advocated for clients to secure access to essential services, enhancing their overall well-being.
- Facilitated effective communication among clients, families, and service providers to align support efforts.
- Communicated with multidisciplinary teams regarding client goals and progress.
- Built trusting relationships with clients, fostering a supportive environment for their growth and progress.
- Maintained confidentiality and adhered to professional ethics and standards.
MCO Care Coordinator
Amerigroup
Overland Park, Kansas
01.2017 - 12.2018
- Conducted comprehensive assessments and evaluations of patients' needs to inform care strategies.
- Developed tailored service plans based on assessment findings to address individual patient requirements.
- Coordinated care plans for members, facilitating timely access to essential services.
- Maintained accurate client records in accordance with agency policies and procedures.
Education
Some College (No Degree) - Human Services
Washburn University of Topeka
Topeka, KSSkills
- Service planning
- Care coordination
- Crisis intervention
- Client advocacy
- Case documentation
- Referrals
- Multidisciplinary communication
- Effective communication
- Confidentiality maintenance
Timeline
Targeted Case Manager
Cof Training Services
07.2022 - Current
MCO Care Coordinator
Amerigroup
01.2017 - 12.2018
Some College (No Degree) - Human Services
Washburn University of Topeka