Crystal Prestidge
Newcastle,OK
Summary
Dynamic professional with extensive entrepreneurial and management experience, recently re-entering the workforce after a dedicated period as a full-time parent. Proven ability to cultivate and sustain strong professional relationships with colleagues, staff, and clients. Adept at working independently and collaboratively within teams, leveraging business acumen to drive results. Committed to applying strategic judgment to consistently meet and exceed organizational objectives.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Canadian Valley Baptist Church
01.2026 - Current
- Provided administrative support to church staff and congregation through communication and scheduling to ensure smooth daily function and successful church events.
- Maintained church databases by updating member information and ensuring data integrity for accurate communication.
- Designed and sent out monthly newsletters to effectively communicate with the congregation.
Search Quality Rater
Welocalize
11.2025 - Current
- Evaluated search engine results for relevance, accuracy, and quality based on detailed guidelines.
- Rated web pages and content to improve overall user search experience.
- Analyzed user intent to determine how well results matched search queries.
- Provided feedback on search result usefulness and identified inconsistencies.
- Maintained strict adherence to confidentiality and data security standards.
Snow Cone Business Owner
Self Employed
03.2021 - 09.2023
- Managed daily operations and logistics for business activities.
- Oversaw financial transactions and maintained accurate bookkeeping records.
- Implemented efficient inventory management systems for optimal stock control.
- Determined pricing for products or services based on costs and competition.
Insurance Customer Service Representative
The Hartford
06.2005 - 06.2011
- Managed customer inquiries and provided accurate information on insurance policies.
- Educated customers about policy coverage and benefits for informed decision-making.
- Facilitated payment processing for premium payments and renewals.
Customer Service Representative
Convergys
07.1999 - 06.2005
- Documented customer interactions in the company's CRM system for tracking.
- Educated customers on product features and services to enhance satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Arts - Communications
University of Central Oklahoma
Edmond, OK12.2005
Westmoore High School
Oklahoma City, OK05.2000
Skills
- Customer relationship management
- Effective communication
- Detail-oriented approach
- Efficient data management
- Office management
Timeline
Administrative Assistant
Canadian Valley Baptist Church
01.2026 - Current
Search Quality Rater
Welocalize
11.2025 - Current
Snow Cone Business Owner
Self Employed
03.2021 - 09.2023
Insurance Customer Service Representative
The Hartford
06.2005 - 06.2011
Customer Service Representative
Convergys
07.1999 - 06.2005
Westmoore High School
Bachelor of Arts - Communications
University of Central Oklahoma