Open To Work
Crystal Rasmussen
Bio Family Clinic
Yuma,Arizona
Work Preference
Job Search Status:
Open to workDesired start date:
ImmediatelyDesired Job Title
Medical AssistantAdministrative AssistantCustomer Service Associate (PAC)WaitressWork Type
Full TimeLocation Preference
On-SiteLocation:
Yuma, ArizonaYuma, AZOpen to relocation:
NoImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingPersonal development programsSummary
Systematic Administrative Assistant with over 8 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
26
Years of experience
Work History
Medical Assistant
5 Years 5 Months- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted with electronic health record management, ensuring accurate patient data entry and retrieval.
- Conducted patient intake processes, gathering medical histories and vital signs for healthcare providers.
- Collaborated with clinical staff to streamline workflows and improve patient care delivery.
- Implemented office procedures that reduced wait times and improved patient satisfaction ratings.
Administrative Assistant
2 Years 1 Month- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
- Implemented new procedures for maximizing front desk efficiency
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
Customer Service Associate (PAC)
1 Year 11 Months- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Exceeded service objectives by applying proven customer service and sales best practices
- Managed customer relations and customer service through daily communication and interaction
- Decreased downtime by training 4 employees on company products and sales strategy
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
- Received incoming supplies and stocked in correct locations
- Kept pharmacy counter and related areas clean, neat and organized
- Assisted pharmacy staff in preparing medications and filling orders
- Merchandised over-the-counter goods and rotated stock
- Greeted customers and responded to questions in friendly and knowledgeable way
- Supported pharmacists with day-to-day activities and pharmacy office management functions
Waitress
2 Years 3 Months- Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Managed multiple tables efficiently, coordinating orders and maintaining timely service flow.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Implemented improvements in workflow processes, enhancing service efficiency and guest satisfaction.
Administrative Assistant
9 Years- Added documents to file records and created new records to support filing needs
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Obtained scanned records and uploaded into database
- Recorded and filed employee benefit, salary and annual evaluation information while maintaining strict confidentiality to protect sensitive data
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Scanned files, eliminating outdated records
- Verified accuracy and validity of data entered in databases
- Ensured that all computer system information was accurate and up-to-date
Real Estate Hostess
2 Years 9 Months- Input information from customer calls and onsite service visits into company system
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Planned and executed liquidation sale
- Created communication strategies to meet client objectives
- Monitored multiple databases to keep track of all company inventory
- Analyzed data compiled from various sources and compiled into reports for submission
- Proofread and typed correspondence for business leaders
Education
Certificate of Completion - Medical Assistant
- Graduated with 4.1 GPA
High School Diploma - Medical Assisting
Skills
Administrative Support
Customer and Client relations
Back office operations
Medical billing
Office administration
Report Development
Compensation and benefits
Microsoft Office/Excel/Word
Filing/Data Entry
Multi-line telephone systems
Restocking supplies
Process optimization
Recordkeeping
Patient Scheduling
Timeline
Medical Assistant
Bio Family Clinic
02.2021 - 07.2026
Administrative Assistant
Thomson Architectural Group, LLC
01.2019 - 02.2021
Customer Service Associate (PAC)
Rite Aid Pharmacy
04.2010 - 03.2012
Waitress
Pedros Place
01.2008 - 04.2010
Real Estate Hostess
Hussey Real Estate Group
01.2007 - 10.2009
Administrative Assistant
Valley Store Fixtures
12.2000 - 12.2009
Merced Jr College
Certificate of Completion from Medical Assistant
Merced High School
High School Diploma from Medical Assisting