Overview
Work History
Education
Skills
Timeline
Generic

Crystal Richardson

Orlando

Overview

8
8
years of professional experience

Work History

Sales Consultant

Kane's Furniture
12.2023 - Current
  • Boost customer satisfaction by providing personalized consultations and tailored product recommendations
  • Identify and contact new leads to generate additional business, exceeding sales quotas by 10% on average
  • Develop long-lasting client relationships by consistently exceeding expectations with exceptional service
  • Enhance team performance by sharing successful sales strategies and best practices in regular team meetings

Assistant Store Manager

Under Armour
02.2018 - 04.2020
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.

Assistant Manager

Journeys Shoes
03.2016 - 04.2020
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Sales Associate

Journeys Shoes
03.2016 - 02.2018
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates

Education

2-15 License: Health, Life & Variable Annuities

XCEL Solutions
Jacksonville, FL

High School Diploma -

Florida Virtual School Flex 9-12
Orlando, FL
06.2014

Skills

  • Community Networking
  • Sales Funnel Management
  • Industry Trends
  • Complex Problem-Solving

Timeline

Sales Consultant

Kane's Furniture
12.2023 - Current

Assistant Store Manager

Under Armour
02.2018 - 04.2020

Assistant Manager

Journeys Shoes
03.2016 - 04.2020

Sales Associate

Journeys Shoes
03.2016 - 02.2018

2-15 License: Health, Life & Variable Annuities

XCEL Solutions

High School Diploma -

Florida Virtual School Flex 9-12
Crystal Richardson