Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Torres

San Antonio,TX

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Arby's Restaurant. Proven ability to multitask and maintain high standards of quality, enhancing customer satisfaction. Skilled in cash handling and problem-solving, with a commitment to integrity and continuous improvement in service delivery.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

6
6
years of professional experience

Work History

Crew Member

Arby's Restaurant
04.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Rehab Therapy Technician IV

San Antonio State Supported Living Center
02.2019 - 04.2025
  • Reviewed service objectives and various recourse actions to collect information on treatment and therapies for intellectual disabled residents.
  • Adapted techniques according to individual patient needs, resulting in improved patient satisfaction for employment.
  • Assisted as an employment specialist collaboration and communication on assisting resident on seeking employment off campus at Arby's, Whataburger etc.
  • Regularly updated knowledge on industry advancements through continuing education courses and professional networking events, applying learned concepts to improve daily practice methods when appropriate.
  • Conducted initial assessments under management supervision, gathering valuable information used in creating customized treatment plans tailored specifically towards each unique patient situation.

Education

Computer Support Specialist - Computer Information Systems

Southern Careers Institute
TX
06-2020

Certified Nurses Aid - Medical

Nurses Aid Academy
Blanco Rd
05-2013

Medical Assistant - Medical

Career Point
Fredricksberg Rd San Antonio Tx
06-2004

High School Diploma -

John Jay High School
7611 Marbach Rd San Antonio Tx, 78227
05-2000

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Leadership qualities
  • Valid Driver's license
  • Hospitality service expertise

Timeline

Crew Member

Arby's Restaurant
04.2025 - Current

Rehab Therapy Technician IV

San Antonio State Supported Living Center
02.2019 - 04.2025

Computer Support Specialist - Computer Information Systems

Southern Careers Institute

Certified Nurses Aid - Medical

Nurses Aid Academy

Medical Assistant - Medical

Career Point

High School Diploma -

John Jay High School

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