Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Walker

Newark,NJ

Summary

Full-time medical receptionist, highly capable at interacting with individual from various walks of life including professionals and members of the general public. Special interest in individuals living with HIV, whom need assistance with self-sufficiency and advocacy resources. Excellent interpersonal, time management, and problem-solving skills with a motivation to learn, grow, and excel professionally

Overview

10
10
years of professional experience

Work History

Receptionist

Hyacinth Foundation
Newark, NJ
10.2017 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed clerical duties and tasks for clinic team.
  • Monitored office supplies by checking inventory and placing orders.
  • Supported office staff and operational requirements with administrative tasks.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Wellness Navigator

Hyacinth Foundation
New Brunswick, NJ
08.2012 - 10.2017
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective relationships with group members
  • Offered friendly and efficient service to clients, handled challenging situations with ease.
  • Planned special social events for group members based on changing needs, times of year and availability.
  • Maintained positive environment that felt safe and inviting to all clients.

Education

High School Diploma -

West Side High School

Skills

  • Call Answering and Routing
  • Greeting Clients
  • Telephone Etiquette
  • Computer Proficiency
  • Data Entry and Database Software
  • Office Supplies and Inventory
  • Sorting and Delivering Mail
  • Making Appointments
  • Administrative Office Operations
  • Teamwork and Collaboration
  • Exceptional Attention to Detail

Timeline

Receptionist

Hyacinth Foundation
10.2017 - Current

Wellness Navigator

Hyacinth Foundation
08.2012 - 10.2017

High School Diploma -

West Side High School

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Crystal Walker