Efficient administrative assistant with expertise in insurance verification and patient registration. Proven ability to streamline processes, enhance patient experiences, and maintain exceptional attention to detail.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Neighbors Emergency Center
Kingwood , TX
02.2016 - Current
Organized and maintained filing systems for patient records and administrative documents, ensuring easy access and retrieval.
Verified accuracy of patient insurance benefits and information.
Completed patient registration process to ensure accurate data and enhance patient experience.
Accurately processed insurance deductibles and copays during patient visits, facilitating smooth transactions and reducing wait times.
Entered data into spreadsheets using Microsoft Excel and similar programs.
Provided friendly assistance to patients, establishing a positive first impression. professionally, addressing inquiries and directing them during emergency room registration.
Assisted with onboarding new staff through training on office procedures.
Administrative Assistant
Texas Emergency Center
Atascocita, TX
05.2018 - 12.2020
Verified patient insurance benefits.
Completed patient registration process to ensure accurate data entry and enhance patient experience.
Collected insurance deductibles and copays to facilitate payment processing and minimize billing errors.
Administrative Assistant
Emerus
Tomball, Texas
10.2016 - 07.2017
Registered patients at facility, ensuring accuracy of personal and insurance information for seamless patient care.
Collected deductible and copays at time of service, ensuring financial compliance and reducing billing delays.
Verified patient insurance benefits to facilitate timely processing of claims.
Classroom Assistant
GCCISD
Baytown , TX
08.2012 - 09.2014
Supported teachers in managing classroom behavior, fostering a positive learning environment.
Oversaw student activities during lunch and recess, ensuring safety and adherence to school rules.
Ensured student compliance with classroom rules, promoting a respectful and orderly environment.
Supervised student behavior while they were working on assignments or during break times.
Nurse's Aide
GCCISD Goose Creek Memorial High School
Baytown , TX
08.2008 - 03.2012
Administered medication to students according to prescribed guidelines. kept in the Nurse's office.
Ensured cleanliness and organization of patient care areas and equipment to promote a safe and hygienic environment.
Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces.
Transported students safely in wheelchairs to facilitate access to necessary medical services.
Education
High School Diploma -
Robert E. Lee Highschool
Baytown, TX
05-1988
Some College (No Degree) - Associates of Applied Science
Lee College
Baytown, TX
Skills
Insurance verification and data entry
Microsoft Excel proficiency
Attention to detail
Time management skills
Effective communication
Patient registration
Affiliations
HLSR Special Attraction Committee Chairman
Timeline
Administrative Assistant
Texas Emergency Center
05.2018 - 12.2020
Administrative Assistant
Emerus
10.2016 - 07.2017
Administrative Assistant
Neighbors Emergency Center
02.2016 - Current
Classroom Assistant
GCCISD
08.2012 - 09.2014
Nurse's Aide
GCCISD Goose Creek Memorial High School
08.2008 - 03.2012
High School Diploma -
Robert E. Lee Highschool
Some College (No Degree) - Associates of Applied Science