Curt Lay
Northport,AL
Summary
Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Overview
24
24
years of professional experience
Work History
Store Director
Winn Dixie Supermarket
05.2002 - Current
- Oversaw daily store operations, ensuring customer satisfaction and efficient service delivery.
- Managed inventory levels, reducing stock discrepancies through effective ordering practices.
- Trained and mentored staff on operational procedures to enhance team performance and service quality.
- Implemented promotional strategies, resulting in increased customer engagement and sales growth.
- Analyzed sales reports to identify trends, adjusting strategies to meet changing market demands.
- Ensured compliance with health and safety regulations, fostering a safe shopping environment for customers and employees.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Criminal Justice
University of Alabama
AL05.1993
Skills
- Sales leadership
- Business development
- Marketing
- Accounting and finance reporting
- People management
- Store operations
- Strategic planning
- Account management
- Retail management
- Promotions management
- Inventory oversight
- Inventory control
- Leadership development
- Retail inventory management
- Store opening and closing
- Operational efficiency
Accomplishments
Store Director of the year 2017 and 2020
Presidents Club 2015-2024
Timeline
Store Director
Winn Dixie Supermarket
05.2002 - Current
Criminal Justice
University of Alabama