Hardworking professional with multiple years of customer service and in store sales experience. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Driver
DoorDash
Cincinnati, Ohio
08.2022 - Current
Retrieved customer orders from restaurants using DoorDash Dasher app. from restaurants using DoorDash Dasher app.
Communicated order status with customers through app messages and calls.
Checked order details before leaving pickup locations.
Maintained food quality during transport and dropoff.
Resolved pickup and delivery issues with restaurants and customers.
Instructor/ Artist/Art Gallery Assistant
Fathom House Art
Cincinnati, Ohio
03.2019 - 12.2022
Led art classes at Fathom House Art studio for children and adults.
Taught painting, drawing, and mixed-media techniques during Fathom House workshops.
Demonstrated creative methods using sketching, color mixing, and brush control.
Guided students through projects with clear instruction and patient support.
Prepared lesson plans and supply lists for Fathom House Art sessions.
Managed classroom materials, easels, paints, and cleanup routines.
Implemented instructional materials and curriculum to meet specific program needs.
Set up gallery shows
Server
The Eagle OTR
Cincinnati
07.2016 - 10.2021
Presented menu specials, beverage pairings, and house favorites clearly.
Took accurate orders using POS systems and communicated needs to kitchen staff.
Delivered food and drinks promptly, coordinating with servers, runners, and bartenders.
Managed tables, checked guest needs, and resolved service issues professionally.
Supported side work, restocked service stations, and maintained clean dining areas.
Followed restaurant standards for sanitation, safety, and guest presentation.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assistant General Manager
Pi Pizzeria
Cincinnati, OH
03.2013 - 05.2016
Oversaw Pi Pizzeria daily dining room operations and service standards.
Managed inventory orders and vendor receiving for Pi Pizzeria kitchens.
Scheduled staff coverage for Pi Pizzeria shifts and special events.
Trained new team members on Pi Pizzeria service and food safety.
Monitored cash handling and POS transactions during Pi Pizzeria business hours.
Resolved guest concerns and service issues on the Pi Pizzeria floor.
Supported hiring, onboarding, and performance coaching for Pi Pizzeria staff.
Education
Elder High School
Cincinnati, OH
08.1996 - 05.2000
Some College (No Degree) - Graphic And Digital Design
Northern Kentucky University
Newport, KY
Skills
Customer service
Clear communication
Effective communication
Problem solving
Conflict resolution
Attention to detail
Time management
Punctual and reliable
Service coordination
Client communication
Event setup
Team coordination
Inventory control
Supply management
Sanitation standards
Quality assurance
Equipment maintenance
Continuing education
Nutrient mixing
Pest scouting
Environmental management
Greenhouse operations
Plant genetics
Seed germination expertise
Crop rotation planning
Harvesting techniques
Post-harvest handling
Hydroponics management
Growth monitoring
Pruning techniques
Timeline
Driver
DoorDash
08.2022 - Current
Instructor/ Artist/Art Gallery Assistant
Fathom House Art
03.2019 - 12.2022
Server
The Eagle OTR
07.2016 - 10.2021
Assistant General Manager
Pi Pizzeria
03.2013 - 05.2016
Elder High School
08.1996 - 05.2000
Some College (No Degree) - Graphic And Digital Design