Curtis Johnson
Country Mart Grocery Store
Branson,MO
11
years of professional experience
Results-driven Store Director with a background in sales leadership, staff coaching, and daily operations management. Known for strong judgment, inventory oversight, and corrective action planning. Consistently supported compliance, shrink reduction, and high service standards.
Work History
Store Director
3 Years 11 Months- Directed store operations, balancing labor, inventory, and customer service priorities.
- Managed department leaders, coaching staff on daily standards and performance expectations.
- Monitored sales trends to adjust merchandising, staffing, and promotional execution.
- Oversaw budgeting, shrink reduction, and expense control across store functions.
- Ensured compliance with food safety, sanitation, and company policy requirements.
- Coordinated inventory ordering, stock rotation, and product availability for departments.
- Resolved customer concerns promptly, supporting service recovery and guest satisfaction.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
Pharmacy Technician
3 Years- Followed HIPAA, safety, and dispensing procedures to maintain compliant pharmacy operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacy Technician
3 Years 9 Months- Processed prescription orders accurately using pharmacy software and insurance claim systems.
- Counted, labeled, and prepared medications for pharmacist verification.
- Assisted customers with prescription pickup, refill requests, and basic product questions.
- Maintained inventory levels by restocking medications and removing expired stock.
- Entered patient and prescription data with attention to accuracy and confidentiality.
- Supported pharmacy workflow by organizing will-call bins and prioritizing urgent fills.
- Resolved insurance rejection issues and communicated needed corrections to pharmacists.
Education
High School Diploma
Skills
Sales leadership
Vendor relationship development
Staff leadership
Store operations
Strategic planning
Account management
Inventory oversight
Timeline
Store Director
Country Mart Grocery Store
11.2022 - CurrentRead More
Pharmacy Technician
Family Pharmacy
11.2019 - 11.2022Read More
Pharmacy Technician
CVS Pharmacy
02.2016 - 11.2019Read More
Forsyth High
High School Diploma
Read More