Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Smith

Chicago,IL

Summary

Results-oriented Technical Support Specialist with expertise in system diagnostics and troubleshooting. Experienced in enhancing operational efficiency and customer satisfaction through effective technical solutions. Skilled Delivery Driver focused on route optimization and package handling, ensuring timely deliveries and fostering strong customer relationships.

Overview

31
31
years of professional experience

Work History

Independent Contractor

Self Employed Writer
Chicago, IL
03.2017 - Current
  • Delivered packages promptly to residential and commercial locations across designated routes.
  • Ensured accurate handling of shipments by performing thorough pre-delivery checks.
  • Communicated effectively with dispatch regarding route changes and delivery issues.
  • Working for Lyft,Grubhub and Spark delivering products and people.

Sales Associate

Xfinity Comcast
Chicago, Illinois
08.2017 - 01.2021
  • Sold Xfinity cable, internet & security door to door and inside Walmart
  • Assisted customers with product selection and service inquiries.
  • Demonstrated technology and services to enhance customer understanding.
  • Managed transactions accurately through point-of-sale systems.
  • Collaborated with team members to maintain store presentation standards.
  • Educated customers on billing and account management processes.
  • Handled customer complaints with professionalism and empathy.
  • Conducted inventory checks to ensure product availability and organization.
  • Trained new sales associates on best practices and customer service skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.

Assistant Site Manager

WR General contractors llc
Chicago, Illinois
01.2011 - 02.2017

Reviewed potential projects, detailing scope, labor costs, and material expenses.

  • Ensured timely delivery of materials to job sites for uninterrupted workflow.
  • Reported job progress to stakeholders, maintaining transparency and accountability.
  • Executed framing, drywall installation, and minor electrical and plumbing tasks.
  • Installed doors and locks to enhance security and functionality.

Delivery Driver

Roy Houff Company
Chicago, Illinois
04.1995 - 01.2011

My role at Houff was multi-faceted

  • I packed the products(flowers ) for delivery to 100's of retail flower shops in IL,IN &MI
  • I helped dispatch the drivers and assigned routes to the drivers and drove a route myself
  • I also keep inventory, loaded and unloaded trucks

Education

Some College (No Degree) -

University of Illinois At Chicago
Chicago, IL

Skills

  • Customer relationship management
  • Route optimization
  • Package handling
  • Inventory management
  • Delivery coordination
  • Problem solving
  • Customer service

Timeline

Sales Associate

Xfinity Comcast
08.2017 - 01.2021

Independent Contractor

Self Employed Writer
03.2017 - Current

Assistant Site Manager

WR General contractors llc
01.2011 - 02.2017

Delivery Driver

Roy Houff Company
04.1995 - 01.2011

Some College (No Degree) -

University of Illinois At Chicago
Curtis Smith