Cyndi Hazen
Advent Health Port Charlotte
Port Charlotte,Florida
47
Years of experience
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Receptionist
1 Year 4 Months- Greeted patients, providing exceptional customer service and fostering a welcoming environment.
- Managed appointment scheduling using electronic health record systems, ensuring optimal office efficiency.
- Maintained patient records with accuracy, adhering to confidentiality protocols and compliance standards.
- Assisted in insurance verification processes, enhancing patient experience through clear guidance.
- Implemented process improvements for appointment reminders, increasing patient attendance rates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Retired
1 Year 4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Lead Bookkeeper
44 Years 3 Months- Reconciled cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Accurately completed customer transactions, including money transfers, payments and currency exchanges
- Resolved customer complaints in a timely manner while maintaining a professional attitude
- Verified customers' age before selling lottery tickets
- Informed customers about upcoming promotions and special offers related to lotteries
- Conducted random audits of scratch off tickets to ensure accuracy of inventory levels
- Maintained cleanliness inside the store premises including counters, shelves, floors
- Ensured lottery tickets and supplies were adequately stocked in the store
- Performed data entry from paper documents, emails, and other sources into computer systems.
Unit Secretary
4 Months- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system
- Answered telephone calls promptly and directed them to appropriate personnel or departments
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems
- Provided patient information to facilitate timely admissions and discharges.
Data Entry Clerk
2 Years 3 Months- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Receptionist
2 Years- Ensured that all necessary forms were completed accurately prior to submitting them for processing
- Responded to inquiries from internal staff members regarding office operations
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail
- Updated and recorded customer or client information to maintain accounts.
Receptionist
5 Years- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Performed data entry tasks into various computer systems accurately and promptly
- Updated and recorded customer or client information to maintain accounts
- Greeted customers, answered general questions and directed them to appropriate locations
- Maintained a neat reception area by organizing materials and tidying up furniture.
Office Manager
7 Years- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
- Maintained filing system for records, correspondence and other documents
- Monitored payments due from clients and promptly contacted clients with past due payments
- Analyzed business performance data and forecasted business results for upper management
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
General
Skills
Data Entry
Invoice Processing
Teamwork and Collaboration
Multitasking
Time Management
Word Processing
Adaptability and Flexibility
Attention to Detail
Timeline
Receptionist
Advent Health Port Charlotte
06.2025 - CurrentRead More
Retired
Retired
09.2023 - 01.2025Read More
Unit Secretary
Englewood Hospital
08.2017 - 12.2017Read More
Data Entry Clerk
The Tax Shoppe
01.2015 - 04.2017Read More
Receptionist
Wayne Physical Therapy and Spine Center
01.2015 - 01.2017Read More
Receptionist
Dr Barry Eisenman
01.2006 - 01.2011Read More
Office Manager
Dr Ira Goldberg
01.1999 - 01.2006Read More
Lead Bookkeeper
Stop & Shop
08.1979 - 11.2023Read More
Eastern Christian High School
General
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