Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Caldwell

Cheyenne,WY

Summary

Friendly and Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

21
21
years of professional experience

Work History

Receptionist

Cheyenne Skin Clinic
01.2014 - 04.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Cheyenne Radiology
02.2009 - 10.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Receptionist

Adora Day Spa
08.2001 - 02.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.

Caregiver

Ellen Goett
06.2017 - 12.2022
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Education

High School Diploma -

Cheyenne East High School
2800 E. Pershing Blvd. Cheyenne, WY 82001
06.1987

Skills

  • Customer Service
  • Positive Attitude and Energetic
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Computer Proficiency
  • Visitor and Customer Relations
  • Making Appointments
  • Administrative and Clerical Support
  • Operating Telephones

Timeline

Caregiver

Ellen Goett
06.2017 - 12.2022

Receptionist

Cheyenne Skin Clinic
01.2014 - 04.2017

Receptionist

Cheyenne Radiology
02.2009 - 10.2013

Receptionist

Adora Day Spa
08.2001 - 02.2009

High School Diploma -

Cheyenne East High School

Similar Profiles

CREATE PROFILE
Cynthia Caldwell