Cynthia Caldwell
Cheyenne,WY
Summary
Friendly and Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
21
21
years of professional experience
Work History
Receptionist
Cheyenne Skin Clinic
123 Western Hills Blvd Cheyenne, WY 82009
01.2014 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Cheyenne Radiology
2003 Blue Grass Cir. Cheyenne, WY 82009
02.2009 - 10.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
Receptionist
Adora Day Spa
123 Western Hills Blvd Cheyenne, WY 82009
08.2001 - 02.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Caregiver
Ellen Goett
2334 McCann Ave. #28 Cheyenne, Wy 82001
06.2017 - 12.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
Education
High School Diploma -
Cheyenne East High School
2800 E. Pershing Blvd. Cheyenne, WY 8200106.1987
Skills
- Customer Service
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Call Answering and Routing
- Computer Proficiency
- Visitor and Customer Relations
- Making Appointments
- Administrative and Clerical Support
- Operating Telephones
Timeline
Caregiver
Ellen Goett
06.2017 - 12.2022
Receptionist
Cheyenne Skin Clinic
01.2014 - 04.2017
Receptionist
Cheyenne Radiology
02.2009 - 10.2013
Receptionist
Adora Day Spa
08.2001 - 02.2009
High School Diploma -
Cheyenne East High School