Cynthia Garza
San Antonio,TX
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Fairfield By Marriott
San Antonio, TX
01.2023 - 03.2025
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Worked effectively in team environments to make the workplace more productive.
Insurance Agent
Freeway Insurance Agency
San Antonio, TX
01.2021 - 03.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Advised customers on available coverage options that best fit their individual needs.
- Facilitated communication between customers and third-party service providers.
- Developed strong relationships with clients by providing exceptional customer service.
Customer Care Representative
Mega furniture
M=, TX
- Compiled data from customer records, warranties, and service orders to verify warranty status.
- Processed warranty claims in accordance with company policies and procedures.
- Supported sales team members to drive growth and development.
- Updated databases with new and modified customer data.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
Real Estates License
School of Real Estates
02-2025
GED -
Positive Solutions
San Antonio, TX03-1997
Skills
- Payment processing
- Billing and invoicing
- Reliable and punctual
- Decision-making
- Courteous and professional
Languages
English
Professional
Spanish
Limited
Timeline
Front Desk Receptionist
Fairfield By Marriott
01.2023 - 03.2025
Insurance Agent
Freeway Insurance Agency
01.2021 - 03.2022
Customer Care Representative
Mega furniture
Real Estates License
School of Real Estates
GED -
Positive Solutions