Cynthia Lyon
DeRidder,LA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Versatile Job Title offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
1
1
year of professional experience
Work History
Receptionist
Beaugaurd Mri Images
DeRidder, LA
10.2011 - 10.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Scheduled and confirmed appointments and meetings for senior management team.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered and quickly redirected large volume of calls on central system.
- Received and routed business correspondence to correct departments and staff members.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Education
Leesville High School
Leesville, LA08.1990
Skills
- Call Answering and Routing
- Positive Attitude and Energetic
- Computer Proficiency
- Visitor and Customer Relations
- Data Entry and Database Software
- Call Transfers
- Patient Appointment Management
- Telephone Answering
- Appointment Confirmation
- Making Appointments
- Confirming Transactions
- Patient Information Collection
- Multi-Line Telephone Skills
- Office Equipment Operation
- Updating Client Data
- Telephone Reception
- Patient Vital Taking
- Lobby Maintenance
- Telecommunications Systems
Timeline
Receptionist
Beaugaurd Mri Images
10.2011 - 10.2012
Leesville High School