Cynthia Rivera
Sycamore,IL
Summary
Adept at managing pharmacy operations and providing exceptional customer service, I honed my skills at Kindred Hospital Sycamore and Walgreens Pharmacy. My expertise includes advanced math for precise medication compounding and a proven track record in enhancing pharmacy efficiency. I excel in insurance confirmation and thrive in fast-paced environments, demonstrating both technical proficiency and interpersonal effectiveness. I am not afraid to ask questions to ensure my work is as accurate as possible, and I do not hesitate to help others on my team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Kindred Hospital Sycamore
Sycamore, IL
06.2022 - Current
- Maintained accurate records of compounded medications and ingredients used.
- Prepared patient-specific prescriptions for compounding according to physician orders.
- Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
- Monitored expiration dates of all compounds and raw materials used in compounding process.
- Dispensed finished compounded medications by filling appropriate containers with prescribed amounts of medication.
- Ordered necessary chemicals, supplies, and equipment needed for compounding operations.
- Stored hazardous chemicals safely in compliance with safety regulations.
- Conducted daily maintenance tasks such as cleaning the work area, washing glassware and autoclaving instruments.
- Provided technical support to other pharmacy personnel when needed.
- Followed proper aseptic technique while preparing sterile products.
- Reconstituted bulk powders into oral suspensions following established protocols.
- Compounded non-sterile preparations including ointments, creams, lotions.
- Maintained inventory levels of raw materials and finished product for compounding purposes.
- Adhered strictly to all state and federal laws governing the practice of pharmacy compounding.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Sycamore, IL
07.2021 - Current
- Assisted customers with prescription refills and inquiries.
- Provided customer service, answering phone calls and responding to emails.
- Maintained accurate records of prescriptions filled and medications dispensed.
- Performed data entry for new patient profiles and updated existing patient information.
- Verified insurance coverage for patients' medications.
- Stocked shelves with pharmaceuticals, medical supplies and over-the-counter products.
- Labeled medication containers according to pharmacy regulations.
- Organized inventory in the stockroom according to expiration dates.
- Filled orders from doctors' offices and other healthcare providers.
- Greeted customers as they entered the store and provided them with assistance when needed.
- Processed payments through cash registers or computer systems.
- Followed safety protocols while handling hazardous materials such as drugs, chemicals, and cleaning solutions.
- Ensured compliance with state board of pharmacy regulations regarding dispensing of medications.
- Trained new employees on proper procedures for filling prescriptions.
- Dispensed prescription drugs per physician instructions in accordance with state laws.
- Managed daily operations within the pharmacy department including stocking shelves, ordering supplies, maintaining cleanliness standards.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Prepared prescription transfers to other pharmacies.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
Education
High School Diploma -
Sycamore Highschool
Sycamore, IL05-2020
Some College (No Degree) - Pharmacy Technician Preparation Course
Kishwaukee College
Malta, ILSkills
- Insurance confirmation
- Advanced math skills
- Point of sale systems proficiency
- Drug security
- Pharmacy and customer records management
- Prescription labeling
Affiliations
- Hand-making jewelry and selling on small scales, on websites such as Depop.
- Volunteering my help babysitting for family members.
- Painting, sculpting, and creating digital art with programs such as Photoshop.
Accomplishments
- Earned Senior Pharmacy Technician promotion with Walgreens Pharmacy after 6 months of employment. Promotions was earned by showing leadership properties. For example; training new hires, helping my managers with managerial tasks, and learning the different pharmacy stations very quickly.
Certification
- Pharmacy Technician license in Illinois
- PTCB Pharmacy Certification
Timeline
Certified Pharmacy Technician
Kindred Hospital Sycamore
06.2022 - Current
Senior Certified Pharmacy Technician
Walgreens Pharmacy
07.2021 - Current
High School Diploma -
Sycamore Highschool
Some College (No Degree) - Pharmacy Technician Preparation Course
Kishwaukee College
Similar Profiles
Deborah McNamaraDeborah McNamara
Radiologic Technologist at Kindred Hospital SycamoreRadiologic Technologist at Kindred Hospital Sycamore
Catherine E. IndiaCatherine E. India
Education Manager at Kindred Hospital SycamoreEducation Manager at Kindred Hospital Sycamore
Maya TellezMaya Tellez
Registered Nurse at UChicago AdventHealth HospitalRegistered Nurse at UChicago AdventHealth Hospital
Scott McGinnisScott McGinnis
Product Development Manager at Rodon CorporationProduct Development Manager at Rodon Corporation
Jocelyn MirelesJocelyn Mireles
Service Administrator at Superior Cars DirectService Administrator at Superior Cars Direct