Summary
Skills
Work History
Overview
Education
Coaching
References
Generic
Jennifer Malone

Jennifer Malone

Sales Associate
Aurora,IL

Summary

Goal-orientated and outgoing Sales Associate with customer service, leadership and sales experience. Motivated, team-oriented and enthusiastic about using skills to boost sales and support studio success. Passionate about helping members and staff, while delivering exceptional experiences with every interaction.

Skills

    Product and service sales

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Work History

Sales Associate

Orange Theory Fitness- Geneva
Geneva, IL
02.2022 - Current
  • Consistent daily contact logs and correspondence for potential and current members.
  • Manage class check-in, unpaids, late cancels, assist with upgrades/downgrades and refunds.
  • Welcome potential members through orientation; membership sign up, processing paperwork and selling heart rate monitors.
  • Support studio manager with member issues and concerns.
  • Maintain cleanliness and presentation throughout studio.
  • Support coaches by assisting with studio cleaning, intro handoff, and closing sales.

Sales Associate

Orange Theory Fitness- South Naperville
Naperville, IL
10.2015 - 02.2019
  • Manage class check-in, unpaids and late cancels.
  • Welcome potential members through orientation; membership sign up, processing paperwork and selling heart rate monitors.
  • Support studio manager with member issues and concerns.
  • Maintain cleanliness and presentation throughout studio.
  • Support coaches by assisting with studio cleaning and closing sales.

Project Manager/Designer

Direct Sign Systems
Yorkville, IL
02.2007 - 09.2015
  • Manage wayfinding and ADA compliant signage projects for hospitals and schools, as well as other industries, from concept to completion.
  • Develop and lead presentations for meetings about products to future clients.
  • Create long-term relationships with architects and contractors for reoccurring projects and assist with future architectural floorplans.
  • Manage and setup installation team in field while addressing any concerns or issues throughout install process.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Education

Associate of Arts - Graphic Design

Robert Morris University
Naperville, IL
09.1998 - 09.2000

Coaching

Seasoned volleyball coach (2008-2016) with an accomplished background of coaching effectively and leading teams to victories. Committed to helping student athletes realize their athletic potential and make conscious decisions to improve their form, technique, and performance level, while also enjoying the game of volleyball. Grateful to have coached young ladies from junior high through high school.

References

Amy Martin

Owner of Orangetheory Fitness South Naperville (630) 957-8758


Jordan Reimer

Former Studio Manager of Orangetheory Fitness South Naperville (630) 464-6805


Carolyn DeNapoli

Owner of Direct Sign Systems (630) 553-7446

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Jennifer MaloneSales Associate