Warfa Isse
Vienna,VA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
Work History
General Sales Manager
Koons Tysons Toyota
Vienna, VA
09.2019 - 01.2022
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
Senior Sales Manager
Koons Tysons Toyota
Vienna, VA
03.2018 - 09.2019
- Managed and motivated sales team to increase revenue
- Trained/Coached new hires and current sales reps to maximize potential
- Talked to every customer possible and be involved in as many deals as possible on both the sales floor and the finance office
- Forecast objectives and plans on how to hit them
F&I Manager
Koons Tysons Toyota
Vienna , VA
09.2016 - 03.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Product Specialist
Koons Arlington Toyota
Arlington, VA
01.2016 - 09.2016
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Maintained a high level of customer satisfaction to ensure repeat/referral business
Education
High School Diploma -
Grace King High School
Metairie05.2003
Skills
- Customer Complaint Resolution
- Product and Service Promotion
- Price Schedules
- Relationship Building
- Detail-Oriented
- Staff Training and Development
- Profitability Assessments
- Market Trend Analysis
- Sales Projections
- Sales Records Management
- Verbal and Written Communication
- Performance Evaluations
- Problem Solving
Timeline
General Sales Manager
Koons Tysons Toyota
09.2019 - 01.2022
Senior Sales Manager
Koons Tysons Toyota
03.2018 - 09.2019
F&I Manager
Koons Tysons Toyota
09.2016 - 03.2018
Product Specialist
Koons Arlington Toyota
01.2016 - 09.2016
High School Diploma -
Grace King High School
Similar Profiles
Manahil JawaidManahil Jawaid
Internet Sales Consultant at Koons Tysons ToyotaInternet Sales Consultant at Koons Tysons Toyota
PASCUALE BRUNIPASCUALE BRUNI
Sales Floor Manager at OURISMAN FAIRFAX TOYOTASales Floor Manager at OURISMAN FAIRFAX TOYOTA
Diana FloresDiana Flores
BOOKKEEPER/ACCOUNTS RECEIVABLE/ACCOUNTS PAYABLE at KOONS OF TYSONS CORNERBOOKKEEPER/ACCOUNTS RECEIVABLE/ACCOUNTS PAYABLE at KOONS OF TYSONS CORNER