Logan Lewis
Columbia ,SC
Summary
To gain employment with a company that will allow me to use my current skills, to gain new skills, and advance my career within that company. Successful Invoice Specialist equipped to handle fast-paced AP/AR work and expertly correct system-wide and contract-specific problems. Specializes in insurance polcy work and knowledgeable about related practices, regulations and strategies to maximize efficiency.
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
3
3
years of professional experience
Work History
Invoice Specialist
Randstad Usa
Columbia, SC
04.2021 - Current
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Met accounting deadlines consistently with good organizational skills and sound scheduling practices.
- Conferred with clients to explore solutions to identified billing errors and enacted prompt resolutions.
Sales Associate
Qualfon
Columbus , GA
11.2020 - 04.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Customer Service Representative |conduent
07.2018 - 02.2019
- Received inbound calls from customers regarding their cable service
- Reviewed customer accounts for billing issues and payments
- Educated customers on account rates and promotions customer service representative | convergent
Customer Service Representative
Convergent
01.2018 - 06.2018
- Received inbound calls from customers cell phone accounts
- Assisted in store representatives with sales
- Adjusted customer accounts including taking payments, plan changes, and troubleshooting devices
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Sales associate
10.2015 - 01.2016
- Assisted customers with selecting phones
- Initiated new service
- Registered new accounts
- Age
cashier
bealls Inc
01.2015 - 08.2015
- Took payment, processed refunds and exchanges for merchandise
- Counted inventory weekly
- Assisted with stocking of inventory
Education
High school diploma -
bay high school
Skills
Customer serviceSalesI have done retail sales as well as cell phone promotions and upgrades over the phoneCommunicationI am comfortable corresponding with customers and coworkers via phone, email, and chat
Research and due diligence
Month-end closing procedures
Timeline
Invoice Specialist
Randstad Usa
04.2021 - Current
Sales Associate
Qualfon
11.2020 - 04.2021
Customer Service Representative |conduent
07.2018 - 02.2019
Customer Service Representative
Convergent
01.2018 - 06.2018
Sales associate
10.2015 - 01.2016
cashier
bealls Inc
01.2015 - 08.2015
High school diploma -
bay high school