Daeimi Martinez
Calrsbad
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly a competitive environment.
Overview
4
4
years of professional experience
Work History
General Manager
Domino's Pizza
Calrsbad
11.2022 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily operations of the restaurant, ensuring smooth service and efficiency.
- Oversaw staff scheduling and training to maintain optimal team performance.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Handled customer complaints and feedback to enhance service quality.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Trained employees on duties, policies and procedures.
- Guided management and supervisory staff to promote smooth operations.
- Developed marketing strategies to promote menu items and increase customer engagement.
- Analyzed sales data to identify trends and refine operational strategies.
- Implemented inventory management systems to track supplies and minimize waste.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated with suppliers for timely delivery of ingredients and materials.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Administered employee discipline through verbal and written warnings.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
Calrsbad High School
Calrsbad , NMSkills
- Staff management
- P&L management
- Budgeting
- Inventory control
- Sales analysis
- Customer relationship management
- Service quality improvement
- Employee training
- Team building
- Schedule management
- Time management
- Problem solving
- Effective leader
- Verbal and written communication
- Consistently meet goals
Languages
Spanish
Native/ Bilingual
Timeline
General Manager
Domino's Pizza
11.2022 - Current
Calrsbad High School