DAEVON PETTAS
Comstock Park,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Fairfield Inn
10.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Receptionist
StoryPoint Rockford
06.2022 - 10.2022
- Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
OMSS Student Assistant
Ferris State University
09.2021 - 05.2022
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with staff and accepted critiques and suggestions for areas of improvement.
- Completed tasks such as tabling, creating newsletters, and assisting with events.
Crew Member
Savvy Sliders
05.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Sales Associate
Sears
09.2018 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Provided positive first impressions to welcome existing, new and potential customers.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
High School Diploma - Cornerstone Health and Technology
Cornerstone Health And Technology School
Detroit, MI06.2020
Bachelors of Science - Criminal Justice
Ferris State University
2024
Skills
- Microsoft Office
- Research Skills
- Computer Proficiency
- Cash Handling
- Collaboration
- Problem-Solving Skills
- Customer Service
- Adaptability
- Decision Making
- Verbal and Written Communication
Timeline
Front Desk Associate
Fairfield Inn
10.2022 - Current
Receptionist
StoryPoint Rockford
06.2022 - 10.2022
OMSS Student Assistant
Ferris State University
09.2021 - 05.2022
Crew Member
Savvy Sliders
05.2021 - 08.2021
Sales Associate
Sears
09.2018 - 04.2020
High School Diploma - Cornerstone Health and Technology
Cornerstone Health And Technology School
Bachelors of Science - Criminal Justice
Ferris State University
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