Dahlia Black
Madison Heights,MI
Summary
Dynamic crew member with a proven track record at Marco's Pizza, excelling in customer service and teamwork. Enhanced customer satisfaction by 20% through effective multitasking and problem-solving. Skilled in cash handling and maintaining a clean, organized environment. Committed to fostering a positive work atmosphere and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Crew Member
Marco's Pizza
Warren, MI
05.2023 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
No Degree -
Lamphere Highschool
Madison Heights, MISkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Customer engagement
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
Timeline
Crew Member
Marco's Pizza
05.2023 - 11.2024
No Degree -
Lamphere Highschool