Dailyn Toribio
Escondido,United States
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
9
9
years of professional experience
Work History
Dental Front Office Receptionist
Poway Pediatric Dentistry
03.2024 - Current
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Verified patient insurance eligibility and benefits.
- Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Orthodontic Consultations
- Orthodontic Records/ Photos
- Transferring patients charts
- Prepared and sterilized instruments and materials for use by dentists.
- Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
- Working with Eagle soft/ Dolphin software
Dental Receptionist
Braces By Grant: Richard Grant Dds, Ms
12.2022 - 12.2023
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance Eligibility forms
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Dolphin Software
Dental Front Office Receptionist
Kidmazing Dental
07.2021 - 07.2022
- Referred patients to dental triage to treat severe or unusual symptoms or complaints.
- Collected Payments from patients and arranged payment schedules.
- Being able to present Treatment Plans
- Checking Insurance eligibility as far as Denti-cal, PPO, HMO
- Working with Dentrix
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Dental Front Office Receptionist
Casa Dental
12.2019 - 07.2021
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Making sure schedule is fully booked and pleasing patients with any date/time desired.
- Calling patients to schedule 6 month Rc or any pending Treatment.
- Following through with anything that is needed done in office
Sales Associate
Target
05.2018 - 07.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Computer Technician Assistant
Computer Circulation Center
05.2015 - 09.2015
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Support and maintained computer systems, installed, diagnosed, repaired, maintained and upgrade all hardware equitment.
Education
Diploma -
Bellus Academy
Poway, CA12.2019
High School Diploma -
Valley High School, CA
Escondido07.2016
Skills
- Dental Terminology
- HIPAA Compliance
- Patient Scheduling
- Office Organization
- Insurance Verification
- Punctual and Reliable
- Teamwork and Collaboration
Timeline
Dental Front Office Receptionist
Poway Pediatric Dentistry
03.2024 - Current
Dental Receptionist
Braces By Grant: Richard Grant Dds, Ms
12.2022 - 12.2023
Dental Front Office Receptionist
Kidmazing Dental
07.2021 - 07.2022
Dental Front Office Receptionist
Casa Dental
12.2019 - 07.2021
Sales Associate
Target
05.2018 - 07.2019
Computer Technician Assistant
Computer Circulation Center
05.2015 - 09.2015
Diploma -
Bellus Academy
High School Diploma -
Valley High School, CA
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