Daira Duarte
El Paso,TX
Summary
Proven leader and effective decision-maker, adept in inventory management and relationship building, significantly enhanced customer satisfaction and sales at Dillard's. Excelled in creating a safe, engaging store environment, mastering both client account management and staff coaching. Achieved notable inventory efficiency, reducing stockouts and fostering a culture of excellence and responsiveness. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Shop Manager
Dillard's
El Paso, TX
09.2021 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Education
High School Diploma -
Montwood
El Paso, TX05.2019
Skills
Relationship building
Inventory management
Client account management
Coaching and mentoring
Business Development
Effective leader
Problem-Solving
Decision-Making
Multitasking Abilities
Cultural Awareness
Good Telephone Etiquette
First Aid/CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shop Manager
Dillard's
09.2021 - Current
High School Diploma -
Montwood