Daisha Bennett
Lake Wales,FL
Summary
Experienced professional with a focus on patient care and staff training at Watson Clinic. Recognized for improving customer satisfaction through strong communication and conflict resolution skills. Competent in medical administration and precise record maintenance, exemplifying reliability and diligence in demanding environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Family Business
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balance throughout shifts.
- Provided excellent customer service, resolving inquiries and complaints promptly.
Certified Medical Assistant
Watson Clinic
11.2024 - Current
- Assisted in patient examinations, documenting vital signs and medical histories accurately.
- Coordinated appointment scheduling, ensuring efficient patient flow within the practice.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Educated patients on treatment plans, effectively communicating instructions and answering questions.
- Trained new staff on office protocols and procedures, fostering a cohesive work environment.
- Trained in administration of medication intramuscularly
Unarmed Security Guard
Allied Universal Security Services
03.2023 - 03.2025
- Conducted regular patrols, identifying and reporting potential security breaches or hazards.
- Managed access control procedures, verifying identification for employees and visitors.
- Maintained detailed logs of daily activities, incidents, and security issues for accurate reporting.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
Sales Associate
Harbor Freight Tools USA
2020 - 2021
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Operated point-of-sale system efficiently to process transactions accurately.
- Collaborated with team members to restock merchandise and maintain store appearance.
- Engaged with customers to address inquiries, providing excellent service and support.
Education
Graduate Certificate - Medical Assistant
Southern Technical College
Auburndale, FL10.2024
Certificate - Certified Barber
Rubens Academy
Lake Wales, FL06.2022
High School Diploma -
Woonsocket High School
Woonsocket, RI06.2020
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Conflict resolution
- Staff training
- Daily reporting
- Empathy and patience
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Watson Clinic
11.2024 - Current
Unarmed Security Guard
Allied Universal Security Services
03.2023 - 03.2025
Cashier
Family Business
Sales Associate
Harbor Freight Tools USA
2020 - 2021
Graduate Certificate - Medical Assistant
Southern Technical College
Certificate - Certified Barber
Rubens Academy
High School Diploma -
Woonsocket High School