Daisy Martinez
Fort Worth,TX
Summary
At 7 Day Dental, I spearheaded initiatives to enhance guest satisfaction, achieving notable improvements in reception area ambiance and check-in efficiency. My adept handling of high call volumes and expertise in insurance verification, coupled with exceptional telephone etiquette, significantly elevated patient experiences. My skills in scheduling appointments and patient registration further underscore my results-driven approach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk
7 Day Dental
Lake Worth, TX
08.2023 - Current
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Insurance verification
Education
High School Diploma -
Lake Worth High School
Lake Worth, TX05.2023
Skills
- Scheduling appointments
- Telephone Etiquette
- Patient Registration
- Insurance Verification
Certification
American Heart Association
June 2024-June 2026
Basic Life Support ( BLS )
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk
7 Day Dental
08.2023 - Current
High School Diploma -
Lake Worth High School