Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Advised and informed prospective clients on current market activities and conditions.
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Personal Care Assistant
MRCI WorkSource - Rosemount
Rosemount, Minnesota
02.2013 - Current
Performed direct patient care aimed at increasing comfort, psyche, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Answered patient calls for care and feeding.
Maintained accurate records of patient care, condition, progress and concerns.
Identified signs of emotional and developmental issues.
Gave one-on-one attention to children while maintaining overall focus on the entire group.
Operation Supervisor
Chick-Fil-A Restaurant
Eagan, MN
03.2020 - 08.2020
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Encouraged and promoted ideas aligned to business needs and benefits.
Assistant General Manager
Freddy's Frozen Custard & Steakburgers
Savage, MN
07.2019 - 03.2020
Mentored and motivated team members to efficiently achieve challenging business goals
Maintained secure cash drawers, promptly resolving discrepancies for accuracy
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
Managed our team schedule with eye for coverage needs and individual strengths
Motivated and led team members to work together to achieve targets
Handled cash accurately and prepared deposits.
Motivated, trained and disciplined employees to maximize performance.
Resolved problems promptly and effectively to elevate customer approval.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Kept labor at or below 31% to support business profit targets.
Head Line Cook/ Catering Cook
Hy-Vee Inc.
Eagan, MN
06.2018 - 07.2019
Reduced food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Prepared meals from scratch using authentic recipes to generate repeat business.
Properly handled and stored food to eliminate illness and prevent cross-contamination.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
Oversaw grill, stove and oven and cleaned all equipment after every shift.
Building And Grounds/ Kitchen Assistant
Rosemount First Baptist Church and School
Rosemount, Minnesota
08.2015 - 06.2018
Inspected, assisted and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Prepared daily food items, and cooked simple foods.
Shopped for and ordered food and kitchen supplies.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Supervised the cleaning, maintenance and care of building and grounds.
Cashier
Hobby Lobby
Eagan, MN
01.2018 - 07.2018
Monitored areas for security issues and safety hazards
Completed purchases using Point of Sale systems.
Operated a cash register for cash, check and credit card transactions
Stocked and replenished merchandise according to store merchandising layouts.
Welcomed customers into the store and helped them locate items
Resolved all customer complaints in a professional manner
Answered customer telephone calls promptly and in an appropriate manner
Personal Care Assistant
Summit Fiscal Agency
Minneapolis, Minnesota
02.2011 - 02.2013
Performed direct patient care aimed at increasing comfort.
Customer Service Representative
USA Enriquez Service Inc.
Eagan, Minnesota
04.2003 - 12.2010
Answered customer telephone calls promptly to avoid on-hold wait times.
Communicated with vendors regarding back order availability, future inventory and special orders.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided primary customer support to internal and external customers in fast-paced environment.