Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisy Zapata

Haines City

Summary

Dynamic Patient Registration Representative with extensive experience at Central Florida Health Care, excelling in data entry and appointment scheduling. Bilingual in Spanish and English, I effectively communicate with diverse populations. Proven track record in enhancing operational efficiency and implementing systems that improve patient care and staff performance.

Overview

26
26
years of professional experience

Work History

Manager

Hwy 25 Auto Sales Inc
08.2024 - Current

Manage the dealership and all inventory

Keep up with Licensing

Attend Auctions

Work close with DMV and turn in proper paperwork


Patient Registration Representative

Central Florida Health Care
10.2018 - 08.2024

* Collected patient demographic information, verified insurance coverage,and updated records as necessary

* Greeted patients and answered questions regarding registration process

* Updated patients information in database regularly to ensure accuracy of records

* Entered patients information into electronic medical record system accurately and efficiently

* Verified insurance eligibility through online portals or by phone calls

* Assisted with scheduling appointments, verifying benefits and authorization for procedures

* Answering phone calls

* Submitting referrals


Center Coordinator

Redlands Christian Migrant Association
02.1999 - 05.2016

* Overseeing the Center

* Supervise more then 20 employees

* Maintain licensing up to date

* Payroll

* Scheduling

* Facilitated workshops focused on topics such as leadership ,development,conflict resolution,goal settings

* Implemented new system for tracking students programs and evaluating staff performance.



Education

GED -

Cornerstone

Skills

    * Payment Collection

    * Data Entry

    * Appointment scheduling

    * Microsoft Word

    * Microsoft Excel

    *Bilingual read ans speak fluent Spanish and English

Timeline

Manager

Hwy 25 Auto Sales Inc
08.2024 - Current

Patient Registration Representative

Central Florida Health Care
10.2018 - 08.2024

Center Coordinator

Redlands Christian Migrant Association
02.1999 - 05.2016

GED -

Cornerstone