Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Daiysha Kelly

Zebulon,NC

Summary

Dynamic and dedicated professional with a proven track record at Popeyes® Louisiana Kitchen, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and efficient order management. Skilled in cash handling and maintaining high food safety standards, consistently contributing to a positive dining experience.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Crew Member

Popeyes® Louisana Kitchen
02.2025 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.

Crew Member

McDonald's
02.2023 - 02.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and positive dining experiences.
  • Operated kitchen equipment safely while preparing food items according to established procedures and quality standards.
  • Collaborated with team members to maintain cleanliness and organization in work areas, promoting efficient operations.
  • Monitored inventory levels, restocked supplies as needed, and reported discrepancies to ensure operational efficiency.
  • Implemented safety practices during food preparation and service, contributing to a safe workplace for staff and guests.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

East Wake High School
5101 Rolesville Rd, Wendell, Nc

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cleaning
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Interactive communication skills
  • Self-discipline
  • Flexible schedule
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Heavy lifting
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Visual communication
  • Willingness to learn
  • Reliability and punctuality

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Participating in cultural exchange programs and homestays
  • Volunteer Travel
  • Documenting and sharing travel experiences
  • Adventure Travel
  • Volunteering
  • Music
  • Acting and Theater
  • Singing
  • Reading
  • Getting involved in local advocacy groups to promote positive change in the community
  • Offering time and support to shelters for the homeless, women, and animals
  • Homelessness Outreach

Timeline

Crew Member

Popeyes® Louisana Kitchen
02.2025 - Current

Crew Member

McDonald's
02.2023 - 02.2025

East Wake High School

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Daiysha Kelly