Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakota Henson

Spokane Valley,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Mobile Expert

T-Mobile
Spokane, WA
10.2023 - Current
  • Greeted customers to determine wants or needs.
  • Advised customers on which model best suits their needs based on budget constraints and desired features.
  • Recommended additional accessories or services that would complement the customer's device experience.
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.

Sales Specialist

Verizon Wireless
Kalispell, MT
06.2022 - 10.2023
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided technical support to customers regarding product features and usage.
  • Identified opportunities for cross-selling products or services within existing accounts.
  • Stayed up to date on company products and services to support sales objectives.
  • Listened to customer needs to identify and recommend best products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing customers.

Legal Assistant

Kortum Law Office
Kalispell, MT
05.2021 - 06.2022
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Updated databases with new information received from attorneys or clients.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Assisted with document production and deposition preparation.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Performed extensive research to prepare for court cases and gathered pertinent case information.

Education

Bachelor of Arts - Communications

The University of Montana
Missoula, MT

Skills

  • Store Organization
  • Retail Merchandising
  • Customer Assistance
  • Product Knowledge
  • Cash Handling
  • Inventory Management
  • Positive Customer Engagement

Timeline

Mobile Expert

T-Mobile
10.2023 - Current

Sales Specialist

Verizon Wireless
06.2022 - 10.2023

Legal Assistant

Kortum Law Office
05.2021 - 06.2022

Bachelor of Arts - Communications

The University of Montana
Dakota Henson