Dakota Popham
Tucson,AZ
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Salesman
Odom Corperation
Kent, Washington
09.2025 - 07.2026
- Developed relationships with key accounts to increase sales volume.
- Educated customers on product features and technical details to highlight the benefits.
- Followed up with the customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Followed up with the customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
Salesman
Eastown Distributors
Highland Park, Michigan
10.2024 - 07.2025
- Engaged customers in product discussions, and enhanced satisfaction through tailored beverage recommendations.
- Addressed customer inquiries and resolved issues to enhance satisfaction experience.
- Managed inventory levels and restocked shelves, ensuring consistent product availability for customers.
- Leveraged point-of-sale systems for efficient transaction processing and reporting.
Salesman
North West Beverages
03.2020 - 05.2024
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Increased sales through tailored product advice and effective promotion of additional offerings.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Boosted sales revenue by identifying and engaging potential clients with persuasive product presentations.
- Conducted wine tastings and glass pours to enhance customer experience.
Sales Associate Team Leader
Pawn 1
Bremerton, Washington
03.2020 - 01.2021
- Customer Service assistance with an array of different products including, jewelry, power tools, instruments, Provided customer service support for diverse product categories, ensuring satisfaction and understanding.
- Trained new associates on store procedures and product knowledge.
- Managed inventory levels and organized merchandise displays to optimize sales opportunities and enhance the shopping experience.
- Cleaned, prepared, and refurbished consoles, electronics, and yard equipment to ensure quality standards and improve product presentation.
Retail Merchandier
Colombia Distribution
Bremerton, Washington
05.2017 - 02.2019
- Organized and maintained displays to enhance product visibility and attract customer interest.
- Cleared displays of damaged, out-of-code, not-in-set, and discontinued items to ensure product quality and relevance.
- Planned and implemented visual merchandising strategies to enhance product displays.
- Trained staff on merchandising standards and best practices for customer engagement.
- Updated store planograms in collaboration with management.
Education
Diploma - Psychology
Olympic High School
Bremerton, WA 08.2011 - 06.2013
Skills
- Sales presentations
- Account Management
- Account development
- Customer service
- Inventory management
- Time management
Timeline
Salesman
Odom Corperation
09.2025 - 07.2026
Salesman
Eastown Distributors
10.2024 - 07.2025
Sales Associate Team Leader
Pawn 1
03.2020 - 01.2021
Salesman
North West Beverages
03.2020 - 05.2024
Retail Merchandier
Colombia Distribution
05.2017 - 02.2019
Diploma - Psychology
Olympic High School
08.2011 - 06.2013