Dakota Swicegood
Columbus,OH
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Bar145
Toledo, OH
11.2022 - Current
- Greeted guests and provided menus.
- Assisted guests with arcade games
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server/Cashier
Smith's Twist-T-Freez
Delta, OH
02.2018 - 04.2023
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Filled condiments and napkin containers during slack periods.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Hooters Inc.
Delta, Ohio
01.2022 - 11.2022
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Delta High School
Delta, OH05-2021
Early Childhood Education
University of Toledo
Toledo, OHSkills
- Order Management
- Table Bussing
- Guest Engagement
- Positive and Professional
- Liquor, Wine, and Food Service
- Sales Expertise
Timeline
Server
Bar145
11.2022 - Current
Server
Hooters Inc.
01.2022 - 11.2022
Server/Cashier
Smith's Twist-T-Freez
02.2018 - 04.2023
Delta High School
Early Childhood Education
University of Toledo