Dale Lisy
Hamburg,New York
Summary
Productive Regional Account Manager offering 28 years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for problem solving, educating clients, and providing superior service.
Overview
26
26
years of professional experience
Work History
Regional Account Manager
U.S. Bank
08.2000 - 11.2023
- Generated leads through networking, cold calls and industry connections.
- Communicated by phone, email and traveled for face to face contact for 156 accounts.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with existing customers to review current programs and expand sales opportunities.
- Market startup for New York State.
- Achieved company defined sales goals.
Relationship Manager
Fifth Third Bank
02.1998 - 08.2000
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Clients included 117 auto dealerships.
Education
Bachelor of Arts - Political Science
Miami University
Oxford, OHSkills
- Problem solving
- Product knowledge
- Account Servicing
- Territory management
- Client engagement
- Organizational skills
- Time management
- Relationship building
Timeline
Regional Account Manager
U.S. Bank
08.2000 - 11.2023
Relationship Manager
Fifth Third Bank
02.1998 - 08.2000
Bachelor of Arts - Political Science
Miami University