Dale Watson
Edgerton,WI
Overview
20
20
years of professional experience
1
1
Certification
Work History
Deli Clerk
Walmart
Stoughton, WI
10.2023 - 11.2024
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Responded to customer questions regarding product availability.
- Followed recipes and customer requests to prepare meals.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Rotated product on shelves to ensure freshness.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Adhered to health and safety standards while preparing food.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Adhered to health regulations regarding food handling and sanitation standards.
- Maintained cleanliness of the deli area and equipment.
- Stocked shelves with fresh items daily.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Rideshare Driver
Uber
Madison, WI
09.2021 - 04.2023
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Inspected vehicle and personally handled routine upkeep.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Offered riders information about local attractions and restaurants.
- Safely transported passengers to their destinations, adhering to traffic laws and safety regulations.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
- Fostered a welcoming environment, accommodating special requests when possible.
- Arranged to pick up customers or groups.
- Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
- Achieved consistently high customer scores due to exceptional service.
- Leveraged local knowledge to recommend destinations, dining, and entertainment options to passengers.
- Complied with traffic regulations to safely operate vehicles.
Taxi Driver
Green Cab Co
Janesville, WI
04.2021 - 08.2021
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
- Cleaned vehicle regularly to maintain professional appearance.
- Implemented energy-saving driving techniques to reduce fuel consumption.
- Ensured vehicle met regulatory requirements and underwent scheduled inspections.
- Performed minor maintenance tasks such as checking oil levels, tire pressure.
- Reported any mechanical problems or needed repairs to supervisor immediately.
- Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
- Demonstrated innate navigational sense and expert GPS use and brought passengers to right place at right time.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Handled emergency situations calmly and followed protocol for passenger safety.
- Monitored traffic conditions to determine most efficient route.
- Provided excellent customer service, including assisting passengers with luggage and answering queries.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Conferred with dispatch to meet schedule targets and incorporate changes.
Taxi Driver
Brown Cab
Fort Atkinson, WI
10.2017 - 04.2021
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
- Cleaned vehicle regularly to maintain professional appearance.
- Implemented energy-saving driving techniques to reduce fuel consumption.
- Ensured vehicle met regulatory requirements and underwent scheduled inspections.
- Reported any mechanical problems or needed repairs to supervisor immediately.
- Demonstrated innate navigational sense and expert GPS use and brought passengers to right place at right time.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Handled emergency situations calmly and followed protocol for passenger safety.
- Provided excellent customer service, including assisting passengers with luggage and answering queries.
- Monitored traffic conditions to determine most efficient route.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Conferred with dispatch to meet schedule targets and incorporate changes.
- Stayed informed of changing roads, detours, new addresses, traffic patterns and local events that could impact customer travel plans.
- Understood and complied with vehicle safety laws and driving standards and kept passengers safe.
- Communicated effectively with dispatchers and other drivers to improve service efficiency.
- Ensured vehicle was clean and in proper working order before each shift.
Delivery Courier
Edgerton Reporter
Edgerton, WI
09.2016 - 10.2017
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Coordinated with dispatch and team members via radio or phone to share updates and receive instructions.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Maintained accurate records of deliveries and customer interactions.
- Conducted routine vehicle maintenance checks to ensure operational reliability.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
- Utilized navigation tools and local knowledge to find the most efficient delivery routes.
- Checked and secured package loads before deliveries.
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Followed all safety regulations and traffic laws during delivery operations.
- Assisted in the sorting and preparation of packages for next-day deliveries.
- Quickly responded to customer inquiries to improve business relationships.
Delivery Driver
Sara Lee Bakery
Madison, WI
03.2006 - 08.2007
- Inspected vehicles' condition, supplies and equipment before and after trips
- Delivered rush merchandise on tight schedules to meet customer targets.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Utilized street maps to plan and determine most efficient routes.
- Reported mechanical problems encountered with vehicles to dispatch.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Driver
Advantage Freight
Madison, WI
09.2004 - 03.2006
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Adapted to changing routes or schedules as required by the employer.
- Maintained accurate logs of vehicle inspections and repair status.
- Adhered to traffic laws and regulations to prevent accidents.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Logged deliveries, drop-off times and special conditions in company system.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Assisted with loading and unloading freight when necessary.
- Achieved consistently high customer scores due to exceptional service.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Reported any vehicle malfunctions or accidents immediately to management.
- Delivered packages to customers in a timely and efficient manner.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Completed necessary paperwork and documentation for deliveries.
- Secured merchandise, avoiding damage during transportation.
- Delivered goods and services to customers on time and in excellent condition.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Ensured vehicle cleanliness and performed regular maintenance checks.
Education
GED -
Maricopa Community Colleges, Phoenix College
Phoenix, AZ06-1985
Skills
- Shrink control
- Cooking
- Flexible schedule
- Loading and unloading
- Upselling
- Safe food handling
- Food preparation
- Commercial driving
- Positive attitude
- Delivery logging
- Goods transport
- Safe driver training
- Delivery scheduling
- Pallet jack and hand truck operation
- Pre-trip and Post-trip inspections
- Local delivery
- Fuel efficiency
- Courteous and polite demeanor
- Vehicle cleaning and maintenance
- Vehicle maintenance
- Passenger transportation
- Map reading
- Cultural awareness
- GPS proficiency
- Excellent navigation
- Vehicle inspection
- Directional sense
- Clean driving record
- Hospitable
- Navigational tools
- Safe driving
- Defensive driving
- Communication
- Traffic law knowledge
- Customer engagement
- Cleanliness
- Wheelchair assistance
- Customer service
Certification
- Class A CDL License with H Endorsement
- Certificate for Conflict Management
- Certificate for Total Quality Management
- Certificate for Stepping up for Supervision
- Certificate for Active Note Taking
Affiliations
- Coin Collecting
- Antique Collecting
- Spending time with grandchildren
Timeline
Deli Clerk
Walmart
10.2023 - 11.2024
Rideshare Driver
Uber
09.2021 - 04.2023
Taxi Driver
Green Cab Co
04.2021 - 08.2021
Taxi Driver
Brown Cab
10.2017 - 04.2021
Delivery Courier
Edgerton Reporter
09.2016 - 10.2017
Delivery Driver
Sara Lee Bakery
03.2006 - 08.2007
Driver
Advantage Freight
09.2004 - 03.2006
- Class A CDL License with H Endorsement
- Certificate for Conflict Management
- Certificate for Total Quality Management
- Certificate for Stepping up for Supervision
- Certificate for Active Note Taking
GED -
Maricopa Community Colleges, Phoenix College