James Dalton Stewart
Nashville,TN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings. Above all I am a stellar problem solver dedicated to becoming the best I can be at any project or task.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Emmy Squared Pizza
10.2022 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales and Marketing Intern
Advanced Plating Technologies
05.2021 - 08.2021
- Collaborated closely with sales team to manage leads and help with proposals.
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted basic market research to identify customer needs.
- Contacted prospective customers through phone calls and emails to develop business.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Tracked key performance indicators to measure success of campaigns.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Sales and Marketing Intern
Guitar Build Workshop LLC
05.2021 - 08.2021
- Collaborated closely with sales team to manage leads and help with proposals.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Measured and reported on results of marketing initiatives.
- Researched and evaluated potential new markets and products.
- Identified appropriate marketing channels and target customers for campaigns.
Education
Bachelor of Arts - Marketing
The University of Alabama
Tuscaloosa, AL05.2022
Skills
- Cash Deposits and Receipts
- Closing Oversight
- Business Analysis
- Sales and Marketing
- Customer Relations
- Staff Management
- Marketing Tactics
Timeline
Assistant Manager
Emmy Squared Pizza
10.2022 - Current
Sales and Marketing Intern
Advanced Plating Technologies
05.2021 - 08.2021
Sales and Marketing Intern
Guitar Build Workshop LLC
05.2021 - 08.2021
Bachelor of Arts - Marketing
The University of Alabama
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